A recent security update of Adobe AIR now requires that all communication be
done over TLS security. Previously TLS, SSL 2.0, and SSL 3.0 were supported but,
due to recent security concerns regarding SSL 2.0 and SSL 3.0, they are no
longer supported in Adobe Air. Unfortunately, some windows computers have TLS
turned off by default and they are experiencing issues when they try and sync
StudioCloud.
Instructions on how to resolve this issue are available in
the following support article
http://app1.studiocloud.com/support/index.php?/article/AA-00747/0/How-to-Enable-TLS-for-Internet-Explorer.html
Please
note, so far this change only seems to affect some users with the Windows
operating system.
