Saturday, June 28, 2008
Monday, June 16, 2008
Last Week's Updates
The second update was in the Bookkeeping section of the Basic and Professional Suites. If you go to the tab labeled "Accounts" in the Bookkeeping section and edit or create a new account you can now add a starting balance for that account. Currently all of your accounts will have a starting balance of zero but if you add in a starting balance then the account balance will be calculated based on that starting balance.
The last change was in the Search functionality of the Client section of the Basic and Professional Suite. Last week we added in the ability to assign "tags" to customers to help track additional information. Now in the search box on the bottom of the client and prospective client lists you can search for tags that have been assigned to customers. This is one way of finding your customers even more quickly.
StudioCloud, It's just that Easy
Friday, June 13, 2008
StudioCloud On-Location is Now Available
The StudioCloud development team has been hard at work and has just released the much anticipated StudioCloud On-Location into open Beta.
StudioCloud On-Location automatically detects whether or not you have an internet connection and, if you don't, it will automatically save your changes to your computer until you have an internet connection. This allows you to continue to operate if your internet goes down. In addition, you can also go to events where there isn't an internet connection, such as a school or wedding, and add prospective customers or create new invoices.
StudioCloud On-Location has a new sync page which will show you a table of everything you have done while offline. When you get an internet connection just go to the sync page and click on the sync button and it will sync everything up with your Basic/Professional Suite.
Note: StudioCloud On-Location is still in beta which means that the program might still have some unknown bugs in it. We recommend doing a trial run of using the On-Location without an internet connection before going to an event to confirm that it worked as expected.
StudioCloud. It’s just that easy
Wednesday, June 11, 2008
Track More Customer Information
Saturday, June 7, 2008
Thursday, June 5, 2008
Printing Your Tax ID Number
To setup your tax id login to your StudioCloud account and go to Point of Sale. Click on the Settings tab and look in the section labeled "Tax Options". On the bottom left of that section you can save what you want to be printed on the invoice and select whether or not you want it included on your invoices. For example, if you are in Canada you might enter something like "GST #" and then your number or if you are in England it might be something like "VAT #" and your number.
If the "Show Tax ID on Invoice" checkbox is selected then this number will be included on all invoices just below your Studio's information.
Sending Email Reminders
Keep Track of Your Referrals
- Client was referred by another customer
- Client was referred by a marketing campaign
- Client was referred by something or someone else
The first two options allow you to select a client or marketing campaign from your lists. The last option gives you a blank text field to type anything you want.
You can set up marketing campaigns in the just released Customer Relationship Manager (CRM). To learn how to use the CRM we encourage you to watch the video tutorial that will step you through the current functionality of the CRM and how to use it. Don't forget to setup your email accounts so you can use the email marketing that is built in to the CRM.
Check back soon for reports that will give you an idea of where your customers are coming from.
StudioCloud, It's just that Easy
Tuesday, June 3, 2008
More Website Integration
But wait there's more. When someone submits a message through the Contact Us Module, StudioCloud tries to match and associate the message to one of your existing customers. And if it can't find the email anywhere in your customer list, then StudioCloud automatically creates a new "Prospective Customer" and associates the message with that new prospective customer. We hope that this will help your studio run even more efficiency.
But if that is not enough for you, then there is more. You can now embed the StudioCloud Online Gallery into your studio's website. That way your customers come to your website and never leave. As far as they can tell you just have a fantastic, professional looking online gallery. Just one more thing to help build your studio and make it more of a success than it already is.
We do have several articles in our support section on these topics:
StudioCloud Update Information Module
StudioCloud Contact Us Module
StudioCloud Online Gallery