Friday, February 6, 2015

Importing Data Into StudioCloud





StudioCloud has introduced various free and paid-for methods whereby information from 3rd party software solutions can be imported into StudioCloud. Many clients have taken advantage of both of these methods and have been able to transfer their information from 3rd party software solutions to StudioCloud quickly and easily.

Unfortunately, some StudioCloud clients have experienced problems when transferring their information. Most often the core issue can be traced back to different versions of the same 3rd party software exporting the data differently and causing issues.  Due to StudioCloud being unable to control how the data is exported from 3rd party solutions, these accounts will need further assistance in helping to get the data imported into StudioCloud.

If you have a question about how to import your data into StudioCloud from other 3rd party software then we are happy to help.  However, if you experience a problem during the import process that would require that we look at your exported files in order to resolve it you would need to purchase the paid-for service for importing data because of the time intensive nature of resolving these types of issues.

You can read more about StudioCloud's paid-for importing data service by clicking here.

Thursday, January 29, 2015

StudioCloud At Imaging USA

Hello everyone! Come by and see me in Nashville at Imaging USA.  I will be in booth #555 with Ron Nichols and ProSelect.  Ron will be giving live demos of the amazing sales and presentation software, ProSelect, and will show how StudioCloud and ProSelect are integrated to make your workflow streamlined and efficient.  He will also be doing demos of his post processing tools.   

We will be offering special trade show pricing for this coming Sunday, Monday, and Tuesday, February 1st-3rd.  If you have been waiting to upgrade to PartnerBoost or EmployeeBoost or want any of the add-ons, this is our best pricing! Usually you have to attend the Imaging Expo to receive this pricing but this year you can look for the special pricing on our website or at the Imaging Expo. We will give more details soon!

In honor of Imaging USA, we are also having a drawing on Facebook and one lucky winner will win $500 to spend at B&H photo.

Here is the link to the drawing details on FaceBook. StudioCloud FaceBook Contest

Cheers,

Cori Rae

        

Wednesday, December 31, 2014

System Upgrade 12/31/2014

Our team will be performing system maintenance starting 12/31/2014 at 6:00 PM MST.  We expect the maintenance to last 3-4 hours.  During that time the syncing functionality of StudioCloud will be unavailable but you will be able to continue using the StudioCloud software on your computers.

Friday, October 17, 2014

Windows Syncing Issues

A recent security update of Adobe AIR now requires that all communication be done over TLS security. Previously TLS, SSL 2.0, and SSL 3.0 were supported but, due to recent security concerns regarding SSL 2.0 and SSL 3.0, they are no longer supported in Adobe Air. Unfortunately, some windows computers have TLS turned off by default and they are experiencing issues when they try and sync StudioCloud.

Instructions on how to resolve this issue are available in the following support article

http://app1.studiocloud.com/support/index.php?/article/AA-00747/0/How-to-Enable-TLS-for-Internet-Explorer.html

Please note, so far this change only seems to affect some users with the Windows operating system.

Friday, July 25, 2014

Testimonials Needed

Hello StudioCloud Community!

We are looking for some of you who would like to submit a StudioCloud testimonial for use on our website, advertising material, etc. If you would like to help us out send an email to cori.rae at studiocloud.com with your name, your business name, your website, and what you love about StudioCloud and/or how it has helped you in your business. You can also include a picture of yourself if you would like to.

We are also looking for 3-4 individuals who would like to do a case study with us. This would involve filling out a form with questions regarding your business processes and how you utilize StudioCloud in operating your business. There may be some communication back and forth with this. We are specifically looking for photographers with or without employees and also another small business that is not photography related. If you would like to be considered for the case study please send an email to cori.rae at studiocloud.com.

Thank you for your help!

Monday, July 21, 2014

StudioCloud Wins Hot One Award Again




StudioCloud is proud to announce that the PPA's Professional Photographer magazine has selected StudioCloud as the winner of its coveted 2014 Hot One Award for Best Studio Management Software and for Best Studio Management Mobile App. This will be the third year in a row that StudioCloud has won the Hot One Award for Best Studio Management Software and the second year in a row that StudioCloud has won the Best Studio Management Mobile App.