Wednesday, March 15, 2017

New: Online Booking Features


With the latest release of StudioCloud the following new features have been added to the online booking.

New Features
  • An option to limit the number of bookable sessions displayed per day.
  • An option to have sessions booked from an online booking form to be automatically deleted if a client doesn't pay.
  • An option which lets you adjust the number of days before a client can start booking a session.
Updated Features
  • The option to limit how many days in the future a client can book a session has been modified to support clients booking today.

When would you want to limit the number of bookable sessions displayed per day?

This option is ideal for encouraging clients to book sessions that are grouped together rather than randomly throughout the day. Once a session is booked for a specific day a brand new session will automatically open up for the next customer.

For example, take the situation where a business wants to allow customers to book a 1 hour session where the sessions for the day start at 9 am. In that situation if the option was to set to limit the bookable sessions to 2 per day then the online booking form would show the following available sessions.

  • Session available from 9 am to 10 am
  • Session available from 10 am to 11 am
If a client booked the 10 am to 11 am session then the online booking form would automatically show the following available sessions for the next customer.
  • Session available from 9 am to 10 am
  • Session available from 11 am to 12 pm.
This option also has the nice benefit of giving your clients the impression that you are busy since it appears to them that there are only a limited number of slots available to them because the others are already booked out.

When would you want to have booked sessions automatically deleted?

Some businesses only want clients to book paid for sessions. This option ensures that all of the sessions booked on the calendar are paid for sessions. If a session is booked but not paid for then the business will receive an email saying that the client didn't pay for the session and the session was removed. The business can then follow up with the client at their leisure to address any concerns.

When would you want to adjust the number of days before a client can start booking a session?

Previously to this update the online booking only allowed a customer to book a session starting 1 day in the future unless the resource being booked wasn't available at that time. With the latest update the online booking can be adjusted so that those businesses can handle same day booking. In addition, if a business wanted to only allow customers to book sessions online 7 days in advance this feature would allow them to do that.

When would you want to adjust how many days in the future a client can book?

Many businesses want to limit how many days in the future a client can book a session to avoid scheduling conflicts. With the latest update of the online booking StudioCloud now supports the option of restricting clients so that they can only book sessions the day of. 

This feature is ideal for businesses that want to offer a booking option for clients that walk into a business and want to book a session that same day.

How do I set this up?

All of these features are options included in the online booking.

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