Merchant Warehouse

StudioCloud has a new addition to the payment gateway family! We are happy to annouce that the award winning credit card processing company, Merchant Warehouse, is now available to our customers in the "Settings" section of the StudioCloud desktop. Previously, you were only able to access and use Merchant Warehouse as a merchant account, but you now have the option to utilize the full payment gateway and merchant account possiblities that Merchant Warehouse offers. To access this option, simply follow the instructions listed below:

1) Click on the "Settings" icon on your StudioCloud desktop (This cannot be accessed from the
browser version of your account).
2) If it is not already open, click on the "Preferences" tab in the top left-hand corner.
3) Find the box in the bottom right-hand corner that says "Payment Gateway Setup."
4) Click the drop-down menu arrow, and select "MerchantWARE."
5) - If you are already a member, just click "Setup" and fill in your account information.
- If you are not, click "Recommended Gateway."
a. A message should pop up saying "The webpage has been opened in your browser."
b. Navigate your way to the webpage and fill out your information in the "Merchant
Warehouse" box provided.
c. Hit the button that says "continue." The final message should say "Thank you for your
submission. A Merchant Warehouse representative will be contacting you shortly."

Merchant Warehouse is known for its fantastic customer service, consistent integrity, honesty and expansive capabilities in providing advanced processing solutions to their users. They recently won the ISO of the year award for 2009, given by the ETA (Electronic Transactions Association). The ETA is an international trade association that focuses on influencing, monitoring, and helping shape companies that cover the large breadth of responsibilities managed in the payment industry. The CEO of the ETA, Carla Balakgie, had this to say about the ramifications of Merchant Warehouse's prestigious award;

"We determined from the start, that the ISO of the Year award should go to a company that has the core characteristics of a pure ISO, and has demonstrated its excellence by a number of measures, including care for its reputation, investment in its people, savvy application of technology, great customer service and, of course, consistent sales growth and retention. In other words, we wanted to honor the kind of company any one of us would be happy and proud to be a part of."

StudioCloud is happy to provide this top notch payment gateway option to our customers, and hope you will enjoy the vast capabilities Merchant Warehouse will provide you.

New Feature Added to StudioCloud Desktop

The StudioCloud development team has been hard at work bringing you a new feature designed to help you more efficiently run your business. The newly added feature gives you the power to calculate the amount of money earned for each session in the calendar. Now when you attach a session to an invoice it automatically tracks the invoices in the session on the calendar.

Follow the instructions below to learn how to track how much money you've earned for each calendar event.

1. Open your StudioCloud Desktop application
2. Create a calendar event under the Calendar icon
3. Create an invoice under the Point of Sale icon and attach the session to the invoice
4. Double click on the calendar appointment to edit the session
5. Click on the Invoices tab; a list of invoices that are attached to that session/event will appear along with the total balance due in the bottom right hand corner

StudioCloud, It's Just That Easy!

StudioCloud Recent Update

Once again the StudioCloud development team has been hard at work providing you with new updates to the online proofing. This latest feature provides you the ability to view statistics for individual online proofing events. The newly added view statistics section keeps track of who is visiting your online gallery, how many visits are made and where the visits are coming from.

The update provides three new tabs that offer the following information. The first tab, titled Total Visitors, displays the IP address, city, country and date visited for each individual visit to your site. The Unique Visitors tab shows the IP address, city, country and number of visits that occur from one person. The Map of Visitors tab illustrates the location where individuals are viewing your online gallery. Check out this newly added feature by clicking the “Manage Online Proofing” button in your StudioCloud Desktop application or within StudioCloud PSG 2.0. Access the statistics by selecting the “View Statistics” button in an existing online proofing event.

The map of visitors indicates the different locations where people are viewing your online gallery events.

StudioCloud, It's Just That Easy!

Online Video Tutorials

The videos on this blog post are out of date. Please refer to the StudioCloud YouTube channel at http://YouTube.com/StudioCloud for the latest videos.

The StudioCloud Support Team is in the process of updating step-by-step online video tutorials to help you learn how to use the many features available in the StudioCloud Basic and Professional Suites. Learn basic getting started tips, how to add clients, how to create email marketing campaigns, and how to manage your bookkeeping. Additional videos will be updated and added to the StudioCloud support page when completed, so check back regularly to see the latest additions.

Click on the following links to view the newly updated online video tutorials.

Getting Started

Getting Started with StudioCloud

Clients

How to Import Clients
How to Create a Marketing Campaign

Bookkeeping

Tutorial on Account Management
How to Add Income and Expenses
How to Export Bookkeeping to QuickBooks 2009
How to Add Income and Expense Categories
How to Add Payee and Payers
How to Complete Account Transfers

StudioCloud, It's Just That Easy!

Recent StudioCloud Feature Updates

Check out these newly released StudioCloud updates and features

1. When viewing images in the online gallery, your customer's can now add and save their images as favorites! Simply add photos to favorites by dragging and dropping images into the favorites field. This new feature allows your customers to come back to the same computer at another time and view their favorite images.

2. Automatically mark up or calculate the price of your products, services and packages by clicking the calculate price button located under the Add New or Edit window in the product, services or packages tab. This new feature allows you to easily mark up your products or services by a specific amount or percentage.

3. Additionally a summary of category accounts was recently added to the Chart of Category Accounts HTML report under the printable reports tab. Check out the added information to this report.

StudioCloud, It's Just That Easy!

New Update to StudioCloud Online Proofing

The development team has made some exciting changes to the StudioCloud PSG 2.0!!! Online proofing has been moved and is now available in the StudioCloud Desktop application. To create online events please visit the StudioCloud Desktop Quick Task Window on the Overview page and click the "Manage Online Proofing" button.

Online proofing will be available in the PSG until Friday June 12th, when it will be removed and find its place permanently in the desktop application. Check out the new location, increased loading speed and added features.

Hola! Bonjour! Olá!

StudioCloud is proud to announce multi language HTML invoicing. You can now print or email your client's HTML invoices in French, Portuguese, or Spanish. Learn how to change your currency and language for HTML invoices in the StudioCloud desktop by following the instructions below.

1. Open StudioCloud desktop application
2. Click on the Settings icon
3. Click on the Studio Info. tab
4. Under Language and Currency click the drop down menu and select the currency and language to modify invoice information.
5. Click Update Contact Information

Check out this new setting, and enjoy printing or emailing HTML invoices to your clients!

StudioCloud, It's Just That Easy!