Thursday, June 5, 2008

Keep Track of Your Referrals

Have you ever wanted to be able to keep track of where your customer's are coming from? Maybe you want to offer referral rewards to existing customers or you need to know whether or not a marketing campaign is working for you studio? Well now you can do it all right inside of StudioCloud. Last night's update included a referral field in the create/edit client and prospective client. Simply click the button labeled "Update Referral" and you will see three options to choose from:

  1. Client was referred by another customer

  2. Client was referred by a marketing campaign

  3. Client was referred by something or someone else

The first two options allow you to select a client or marketing campaign from your lists. The last option gives you a blank text field to type anything you want.

You can set up marketing campaigns in the just released Customer Relationship Manager (CRM). To learn how to use the CRM we encourage you to watch the video tutorial that will step you through the current functionality of the CRM and how to use it. Don't forget to setup your email accounts so you can use the email marketing that is built in to the CRM.

Check back soon for reports that will give you an idea of where your customers are coming from.

StudioCloud, It's just that Easy

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