Monday, December 31, 2012

Important CloudBoost Changes

As mentioned in a different blog post StudioCloud has discontinued the CloudBoost add-on and is now giving it away for free. All current CloudBoost users have been upgraded, with no change to their subscription, to have an EmployeeBoost account with 3 EmployeeBoost users. As an added clarification, current CloudBoost users are now getting the EmployeeBoost for the same price that they paid to get the CloudBoost. If you are a CloudBoost user your monthly subscription has not been changed.

Some CloudBoost users have had questions regarding the major differences between a free account and the CloudBoost account that they previously had. Below is a list of the major differences.
  • Free accounts do not receive email, live chat, or trouble ticket support.
  • Free accounts must click the "Click to Sync" button in the bottom left of their screen to sync. For paid for accounts it automatically syncs in the background while you work.
  • Free accounts can not export StudioCloud's calendar to third party applications.
  • Free accounts do not have access to CloudAlerts unless they purchase a CloudAlerts subscription. 
Please note that EmployeeBoost users accounts were not changed.

Free Cloud Services



StudioCloud is VERY EXCITED to announce the latest change to our award winning services. We are no longer offering the CloudBoost add-on but are instead GIVING IT AWAY FOR FREE. This means that all StudioCloud users, including free users, can now sync their data online and that all StudioCloud users, including free users, can sync with the iPhone, iPad, Android Phone, and Android Tablet apps.

All current CloudBoost users have been upgraded to EmployeeBoost accounts with 3 users with no change to their subscription. For more details regarding how this change affects current CloudBoost users please refer to the following blog post. http://blog.studiocloud.com/2012/12/important-cloudboost-changes.html

For a more detailed breakdown of the feature changes to the free account please refer to the following link. http://studiocloud.com/features.html

Please note that free accounts do not automatically sync in the background while working unlike the previous CloudBoost did. It is now require that free accounts click on the "Click to Sync" button in the bottom left corner of StudioCloud to Sync. In addition, you must be using version 3.1.154 or later of StudioCloud to get the free syncing.

Wednesday, December 19, 2012

iPhone App Now Available

StudioCloud is excited to announce the release of the new StudioCloud iPhone app available right now on the Apple app store. You can see a screen shot of the scheduling section of the app below.



The app is called "StudioCloud Mobile Business Manager" and can be found at the following link https://itunes.apple.com/us/app/studiocloud-mobile-business/id586132205?mt=8. Please note that the app is currently in open beta. Please also note that this is a completely new app and not an upgrade to the previous iPhone app. As such you will need to install this app directly from the app store rather then upgrade the other.

The Smartphone app includes the following functionality.
  • Client Management
  • Prospective Client (leads) Management
  • Graphical Calendar
  • Graphical Scheduler
  • Agenda
  • Invoicing
  • Project and task management
  • Time Tracking
In addition, StudioCloud will be adding much more functionality in the future. If you have the need for specific functionality please go to the following feature request forum and request the functionality. http://mystudiocloud.com/viewforum.php?f=25&sid=1f6fa3a619c53ebd1655367ed062b392

If you would like to view the current status of the app including known bugs please go to the following link. http://labs.studiocloud.com/studiocloud-mobile

Friday, December 14, 2012

Server Upgrade Notice

On Saturday, Dec 15, 2012 the StudioCloud team will be doing a major upgrade to our server infrastructure. As such StudioCloud syncing will be unavailable from 7 pm MST until 2 am MST. You will still be able to use the StudioCloud desktop software as well as mobile apps in offline mode but you will not be able to sync during that time frame.

Monday, December 10, 2012

Android SmartPhone App Now Available


StudioCloud is excited to announce the release of the new StudioCloud Android Smartphone app available right now on the Google Play app store. You can see a screen shot of the scheduling section of the app below.


  • You can download the app from the following link. http://goo.gl/WbIwe or you can go to the Google Play app store and search for StudioCloud. The app is called "StudioCloud Business Mgr".
  • Please note that the app is currently in open beta
  • Please also note that a CloudBoost or EmployeeBoost subscription is required to login to the app.


The Smartphone app includes the following functionality.
  • Client Management
  • Prospective Client (leads) Management
  • Graphical Calendar
  • Graphical Scheduler
  • Agenda
  • Invoicing
  • Project and task management
  • Time Tracking
In addition, StudioCloud will be adding much more functionality in the future. If you have the need for specific functionality please go to the following feature request forum and request the functionality. http://mystudiocloud.com/viewforum.php?f=25&sid=1f6fa3a619c53ebd1655367ed062b392

If you would like to view the current status of the app including known bugs please go to the following link. http://labs.studiocloud.com/studiocloud-mobile

iPad App Now Available


StudioCloud is excited to announce the release of the new StudioCloud iPad app available right now on the Apple app store. You can see a screen shot of the scheduling section of the app below.



  • You can go to the Apple app store and search for StudioCloud. The app is called "StudioCloud Business Manager".
  • You can download the app from the following link. https://itunes.apple.com/us/app/studiocloud-business-manager/id582438074?ls=1&mt=8
  • Please note that the app is currently in open beta and that a CloudBoost or EmployeeBoost subscription is required to login to the app.
  • The new iPhone app is currently going through the Apple App store review process and we expect that it will be available very soon. In includes the same functionality as the iPad app.
The iPad app includes the following functionality.
  • Client Management
  • Prospective Client (leads) Management
  • Graphical Calendar
  • Graphical Scheduler
  • Agenda
  • Invoicing
  • Project and Task Management
  • Time Tracking
In addition, StudioCloud will be adding much more functionality in the future. If you have the need for specific functionality please go to the following feature request forum and request the functionality. http://mystudiocloud.com/viewforum.php?f=25&sid=1f6fa3a619c53ebd1655367ed062b392

If you would like to view the current status of the app including known bugs please go to the following link. http://labs.studiocloud.com/studiocloud-mobile

Thursday, December 6, 2012

New Touch Up Changes

StudioCloud is pleased to announce that it has partnered with ReTouchUp to provide photo touch up services. This provides a number of advantages over CloudTouchUp's current offering such as:
  • Cheaper pricing than CloudTouchUp could provide.
  • Direct support phone number for any touchup question.
  • The option to select a specific touch up artist.
  • The ability to rush orders.
  • The same quality touch up that you had before.
  • Free touchup image to try out their service
  • 24 hour turnaround time
Lean more by Clicking Here

We apologize for any issues that this may cause. StudioCloud has decided to go this direction so that we could provide the above features. In the future we expect to add some additional features to StudioCloud which will let you send your images from StudioCloud directly to ReTouchUp using your ReTouchUp account. We believe this will provide the best pricing, service, and streamlined integration for our customers.

If you have specific recommendations on how you would like StudioCloud to integrated with ReTouchUp please make a feature request on the forum at the following link. http://mystudiocloud.com/viewforum.php?f=26&sid=b7911c64f094a6ee377978c48405840b

If you are a current CloudTouchUp customer you can use the current service until the end of December 2012. We will refund any outstanding credits in the early part of January 2012. Please note that with the 3.1.150 release of StudioCloud we mistakenly removed the ability to buy more CloudTouchUp credits. We will add that option back in for the next minor release. We apologize for any inconveniences this may have caused.

Sunday, November 11, 2012

Android Tablet App Now Available

StudioCloud is excited to announce the release of the new StudioCloud Android tablet app available right now on the Google Play app store. You can see a screen shot of the scheduling section of the app below.



  • You can download the app from the following link. goo.gl/UU4FW or you can go to the Google Play app store and search for StudioCloud. The app is called "StudioCloud Business Manager".
  • Please note that the app is currently in beta and once it leaves beta it will also be available in the Apple app store for the iPad and iPad mini. 
  • Please also note that a CloudBoost or EmployeeBoost subscription is required to login to the app.


The tablet app includes the following functionality.

  • Client Management
  • Prospective Client (leads) Management
  • Graphical Calendar
  • Graphical Scheduler
  • Agenda
  • Invoicing
In addition, StudioCloud will be adding much more functionality in the future. If you have the need for specific functionality please go to the following feature request forum and request the functionality. http://mystudiocloud.com/viewforum.php?f=25&sid=1f6fa3a619c53ebd1655367ed062b392

If you would like to view the current status of the app including known bugs please go to the following link. http://labs.studiocloud.com/studiocloud-mobile

Monday, September 10, 2012

[Resolved] GoDaddy DNS Issues

GoDaddy has resolved these issues. If you were affected by this problem you may have to restart StudioCloud before the syncing works again.

Some StudioCloud subscribers are experiencing network issues when they go to StudioCloud.com or when they try to access some of StudioCloud's services.

The problems these customers are experiencing are caused by DNS issues that GoDaddy is currently experiencing and attempting to resolve. You can read more about GoDaddy's issues at the following link. http://www.latimes.com/business/technology/la-fi-tn-godaddy-outages-20120910,0,2181207.story

Please note that StudioCloud's servers are not hosted with GoDaddy but our DNS services are. DNS stands for Domain Name Server and is the system used that allows you to type in the domain names such as studiocloud.com or google.com into a browser and it then redirects you to the appropriate server so that you can view that website.

If you are unable to login because of this issue please do the following steps.

  • Turn off your internet connection
  • Restart StudioCloud and login
  • After you have finished logging in turn on your internet connection
Please note that if you are experiencing this issue then your information will not be synced to StudioCloud's servers nor to your other computers until GoDaddy has resolved this issue.


For up-to-date information regarding this issue please go to our facebook page at http://facebook.com/studiocloud

Tuesday, July 31, 2012

International SMS Text Now Supported

StudioCloud is excited to announce that we now support sending sms text messages to international locations. This means not only can you send a sms text message from StudioCloud by pushing the send text message button you can also have CloudAlerts automatically personalize and send the international sms text message for you. To make it as easy as possible for you we are leaving the pricing for sms text messages at 4 cents per text message.

To learn how to purchase sms text message credits please refer to the following tutorial. http://app1.studiocloud.com/support/index.php?/article/AA-00433/90/

To learn how to format the sms text message for international sms text messages and to learn about the limitations associated with international sms text messages please refer to the following tutorial. http://app1.studiocloud.com/support/index.php?/article/AA-01062/90/

To learn how to send a sms text message directly from StudioCloud please refer to the following tutorial. http://app1.studiocloud.com/support/index.php?/article/AA-00233

To learn how to setup CloudAlerts to send text messages please refer to the following tutorial. http://app1.studiocloud.com/support/index.php?/article/AA-00431/90/


Friday, June 1, 2012

StudioCloud Summer Special

To welcome in summer the StudioCloud team is having a special where any new customers who sign up for a CloudBoost or EmployeeBoost subscription can get CloudBooking for free just by entering the code GETITFREE when subscribing. This special expires July 31st, 2012.

To subscribe please go to the following link. https://studiocloud.com/register.html

Here are some of the features included in CloudBooking By StudioCloud:

  • Seamlessly integrated with StudioCloud desktop software
  • Client's can access the CloudBooking system from your website or from your CloudBooking site
  • Allow new clients to signup and login, returning clients to login, or even allow both options
  • Have your clients answer customized questions before they can book an appointment with you
  • Multiple methods of determining the availability from your calendar
  • Multiple methods of determining the length of the proposed appointment
  • Have your client make a payment before the can book the time slot
  Learn more about CloudBooking By StudioCloud by going to CloudBooking.net

Monday, March 12, 2012

StudioCloud YouTube Channel

StudioCloud has a new YouTube channel for our video tutorials. Please go to http://YouTube.com/StudioCloud to view a list of videos. New videos will be continually added to the channel over time. To be notified when the new videos are added please subscribe to the YouTube channel.

If you would like to see a video tutorial on how to use a specific feature in StudioCloud please make a request on the community forum at http://mystudiocloud.com

Thursday, February 2, 2012

Free CloudTouchUp Credits


StudioCloud is please to announce the release of CloudTouchup By StudioCloud. This easy to use photo touch up service is integrated directly into StudioCloud. With the photo touch up services starting as low as $3 per photo it is a touch up service anyone can afford. Photos are generally touched up in 24 hours or less.

To celebrate the release of CloudTouchUp by StudioCloud we are giving away $6 worth of free CloudTouchUp credits to all current CloudBoost and EmployeeBoost subscribers. In addition, if you subscribe before March 1st, 2012 you can also qualify for the free CloudTouchUp credits. To activate your free credits simple click on CloudServices button, then click on the CloudTouchUp tag, followed by the manage button. Once you are in the manage section simple click on the $6 Free Credit" button. Please note that you do need StudioCloud version 3.1.087 or later.

To view a recorded webinar of how to use CloudTouchUp please go to http://www.youtube.com/studiocloud and click on the "How To Use CloudTouchUp" video.

To learn more about CloudTouchUp please go to http://CloudTouchUp.com

Friday, January 13, 2012

Get CloudBooking For Free!


If you purchase a CloudBoost or EmployeeBoost add-on before March 1, 2012 then you will get the new CloudBooking by StudioCloud for FREE*! That is a free gift valued at $120 per year.

CloudBooking allows your clients to quickly and easily book appointments from your website. CloudBooking is seamlessly integrated with the StudioCloud software which means that you do not need any additional software to get started and any appointments that are scheduled will be downloaded straight into your StudioCloud software. Below is a list of some of the CloudBooking features:
  1. Seamlessly integrated with StudioCloud desktop software
  2. Client's can access the CloudBooking system from your website or from your CloudBooking site
  3. Allow new clients to signup and login, returning clients to login, or even allow both options
  4. Have your clients answer customized questions before they can book an appointment with you
  5. Multiple methods of determining the availability from your calendar **
  6. Multiple methods of determining the length of the proposed appointment
  7. Automatically confirm the new appointments that come in from CloudBooking or manually login to StudioCloud and confirm the appointment after verifying your availability
  8. Have your client make a payment before the can book the time slot ***
CloudBooking is only $9.95 per month or if you purchase the CloudBoost or EmployeeBoost add-on before March 1, 2012 you can get the CloudBooking for free. CloudBooking and EmployeeBoost allow you to sync all of your data to StudioCloud servers. This protects you from data loss if your computer crashes and allows you to access your information from any Internet-enabled mobile device.

Learn more about CloudBooking By StudioCloud by going to CloudBooking.net

*Please note it can take 2-3 business days for the CloudBooking to be added to your account. If you are still unable to use the CloudBooking after 2-3 days then please contact support@studiocloud.com with your StudioCloud Business ID. Please note that the free CloudBooking is only valid as long as you don't change your subscription. If you decided that you want to cancel your CloudBoost or EmployeeBoost account but keep CloudBooking your subscription will be updated to reflect the current CloudBooking pricing.

**Some of the availability methods do require an EmployeeBoost subscription

***Requires a Merchant Warehouse account

Tuesday, January 3, 2012

StudioCloud Wins Hot One Award



StudioCloud is pleased to announce that the PPA's Professional Photographer magazine has selected StudioCloud as the winner of its coveted 2012 Hot One Award for Best Studio Management Software.