We just want to let everyone know there was a server update that occurred tonight (April 1st, 2020).
To avoid any issues with syncing, please make sure you are on version 3.1.522 or higher. If you haven't updated in the last three or four months you will need to update. You can go under the Help section in the program to update.
Also, for free accounts, if you haven't updated to the latest version with changes to the free account, you will have until Friday, April 3rd, 2020, to do so. If you need to get your data on to other computers, etc. please do this before then.
If you already updated but need to sync your data, you can open the program and click on Help, find version 524 and click the install release button next to it. This will downgrade you to the previous version and will allow you to sync just fine. This will work until Friday, April 3rd, 2020, if you need to get your data onto other computers.
Please let us know if you have any questions or concerns. Thank you all for your patience and understanding. We hope you are all safe and well.